We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
What a mess the Australian authorities have made over Novak Djokovic’s entry to the Australian Open Grand Slam tournament. Whether you feel for the Serbian player or resent has arrival in Melbourne unvaccinated, there are lessons we can all learn.
Unnecessarily negative quotes and statements create negative media headlines. Here’s our list of the top 10 pink elephants of 2021 – and how you can avoid similar danger.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Customer communication when something’s gone wrong: Ovo Energy, E.ON, and Scottish Power
Ovo Energy, E.ON, and Scottish Power have all been in the headlines in the past week for responding to things that have gone wrong. Let’s dive into what they did, and what you need to do if you’re ever in a similar situation.
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20th January 2022