We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
When you experience a media crisis, the world hears about it within minutes. Here are 10 steps to regain control through effective communication.
We need to hear an apology from Harry Clarke: here’s how you do that honestly and effectively when speaking to the media.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Crisis communication: United’s terrible week
When in a hole, stop digging. If only United Airlines CEO Oscar Munoz had done that this week during his own version of crisis communication. It’s really very simple: whatever business you’re in, have a plan. Follow good rules and you prevent bad things from happening.
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13th April 2017