We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
There are incidents and attitudes in crisis management. Most reputational damage begins with an incident and escalates with a bad attitude. So Martin Bashir lying to land a scoop with the Princess of Wales is an incident. The BBC failing to investigate it thoroughly is an attitude. And it’s how a crisis begins to spiral […]
Humour in communication is a difficult skill to get right – and for April Fools’ Day in 2021, Volkswagen got it horribly wrong. Read on to discover the three main reasons why.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Crisis media training Scotland
How should you deal with the media while in the midst of a crisis? Here’s Colin Stone’s recollections of the devastating fire at the Glasgow School of Art in 2018 – and what those in charge at the school should’ve done differently.
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10th June 2021