Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

Crisis management uk, boris johsnon, david goodwillie

Crisis management UK: Boris Johnson and Raith Rovers

While MPs have backed Prime Minister Boris Johnson’s untenable position, Raith Rovers fans have turned their back on their club for the signing of David Goodwillie. So what can we learn from what’s happened in Westminster and Kirkcaldy?

4th February 2022

miami, american communication, pink elephant

American communication: what we can learn

I’ve relished a holiday to Miami and Charleston this week. So what can we learn from how Americans communicate?

26th January 2022

customer communication, gas hob burning, pink elephant communications

Customer communication when something’s gone wrong: Ovo Energy, E.ON, and Scottish Power

Ovo Energy, E.ON, and Scottish Power have all been in the headlines in the past week for responding to things that have gone wrong. Let’s dive into what they did, and what you need to do if you’re ever in a similar situation.

20th January 2022

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