Training / Communications Blog

We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.

crisis management glasgow, difficult conversations at work, pink elephant team round the table

Difficult conversations at work: Three tips ahead of your next chat

What we want is on the other side of the difficult conversation we’re unwilling to have. So what can we do to give us confidence ahead of that challenging chat?

12th April 2022

p&o ferries, crisis communication management, ferries in the harbour

Crisis communication management: P&O Ferries

Crisis communication goes wrong more often than it goes right, and the P&O Ferries debacle has demonstrated this. What can we learn from it?

1st April 2022

crisis comms, shell says sorry, oil and gas plant

Crisis comms: Shell says sorry

Shell deplored the ‘senseless’ loss of life in Ukraine and announced they were pulling out of Russia. Days later, they bought discounted Russian oil. So how does their crisis comms strategy hold up? Let’s find out.

10th March 2022

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