We blog weekly about training and communications. If our posts strike a chord of elephantine proportions, do comment – we love a good conversation.
I was fascinated watching the Novak Djokovic interview with the BBC last week. It was his first proper sitdown since the controversy at the Australian Open in Melbourne. The whole story is an intriguing case study for the crisis management training courses we run. A saga in which everyone involved came off badly. And the […]
There’s a technique that if we all get right, can lead to increased sales, better virtual calls and more effective emails. It’s called Feature, Advantage, Benefit: or FAB for short. Let’s dive in.
Some media trainers knock you down…and leave you down. Our media coaches show you how to deal with each knock…and still win through. So you have the presentation skills to perform – with confidence.
Crisis leadership: Three steps in doing the right thing
Crisis leadership is about finding the moral authority, explaining your position clearly, and communicating regularly. Let’s explore three lessons from the communication surrounding the Russia-Ukraine conflict.
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3rd March 2022